Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Controller

1.1

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how your personal data is handled when using our website. Personal data is all data with which you can be personally identified.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Fletcher-Cole (operated by LMJT LTD)
5 Teddington Avenue
Huddersfield
United Kingdom

Email: admin@lmjt.ltd

The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https://” and the lock symbol in your browser line.

2) Data Collection When Visiting Our Website

When using our website purely for informational purposes, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called “server log files”).

When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

Processing takes place in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of unlawful use.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device.

Some cookies are deleted after the end of the browser session (session cookies). Others remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

If cookies are set, they collect and process certain user information such as browser data, location data, and IP address values.

Processing takes place:

  • Under Art. 6 (1) lit. b GDPR (contract execution), or
  • Under Art. 6 (1) lit. f GDPR (legitimate interest in website functionality)

You can configure your browser to:

  • Be informed about cookies
  • Decide individually on acceptance
  • Exclude cookies entirely

Please note that disabling cookies may limit website functionality.

4) Contacting Us

When contacting us (e.g. via contact form or email), personal data is collected.

This data is used solely for:

  • Responding to your inquiry
  • Technical administration

Legal basis:

  • Art. 6 (1) lit. f GDPR (legitimate interest)
  • Art. 6 (1) lit. b GDPR (contract-related inquiries)

Your data will be deleted once your request has been fully resolved, unless legal retention obligations apply.

5) Data Processing When Opening a Customer Account and for Contract Processing

Personal data is collected and processed if you provide it:

  • For order processing
  • When opening a customer account

Legal basis: Art. 6 (1) lit. b GDPR

Your data is:

  • Stored for contract processing
  • Deleted after legal retention periods expire

You may request deletion of your account at any time.

6) Use of Your Data for Direct Advertising

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will use your email to send updates and offers.

Legal basis: Art. 6 (1) lit. a GDPR (consent)

You may unsubscribe at any time via:

  • The unsubscribe link
  • Email request

6.2 Email Advertising to Existing Customers

If you purchase from us, we may send relevant offers via email.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest)

You may object at any time.

7) Data Processing for Order Processing

7.1 Shipping & Payment

Your data is shared only where necessary with:

  • Shipping providers
  • Payment processors

Legal basis: Art. 6 (1) lit. b GDPR

7.2 Payment Providers

PayPal
PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg

SOFORT / Klarna
Sofort GmbH, Germany (part of Klarna Group)

Data is shared only for payment processing purposes.

8) Review Reminder

We may send a one-time email requesting a product review if you have consented.

Legal basis: Art. 6 (1) lit. a GDPR

You may withdraw consent at any time.

9) Social Media Plugins

9.1 Facebook

Operated by Meta Platforms Inc., USA

9.2 Google

Operated by Google LLC, USA

Plugins are integrated using privacy-protective methods (Shariff solution). Data is only transmitted when you actively interact.

10) Your Rights

You have the following rights under GDPR:

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restriction (Art. 18)
  • Right to data portability (Art. 20)
  • Right to object (Art. 21)

You also have the right to lodge a complaint with a supervisory authority.

11) Data Retention

Personal data is retained only as long as necessary for:

  • Contract fulfillment
  • Legal obligations

After this, data is deleted or restricted.

12) Updates to This Policy

We reserve the right to update this privacy policy to reflect legal or operational changes.